Step 1: Gather the essentials
- Charger make/model + serial numbers (photos help)
- Network provider (if any) and account email used for setup
- Breaker panel location + who has access
- Any service contracts or invoices from the original install
Step 2: Identify whether it’s power, network, or hardware
Many “dead” stations are actually network-disconnected or stuck in a software loop. A quick diagnostic can isolate the root cause and prevent wasted replacements.
Step 3: Decide your path
Take over maintenance
Find a service partner to own diagnostics, repairs, and ongoing inspections.
Re-network
If the network provider is the blocker, migrate or re-provision devices.
Replace
Only after diagnosis confirms replacement is cheaper than repair.
Local help (Melbourne/Viera)
VoltGuard specializes in broken and orphaned charging networks for property managers in and around 32940.
Request an Assessment